Skip to main content

Important information – Upcoming changes related to your service provider at Victoria and Five Elms Medical Centre

As of 30 September 2025, East London NHS Foundation Trust (ELFT) will no longer hold the contract for Victoria and Five Elms Medical Centre. A temporary provider will be put in place to provide the same services as your current GP and we expect you to continue to see the same care teams, as staff working at the practice should transfer with the services. This means that as a registered patient you should not see any interruption in the services provided.

For further information, please read the Victoria and Five Elms patient letter.

Statement of purpose

Extract from our Care Quality Commission statement of purpose, outlining our service aims and objectives.

We aim to:

  • Provide high quality world-class accessible healthcare
  • Innovate solutions responsive to patient needs
  • Invest in staff through structured coaching, leadership and training
  • Develop systems that provide the organisation with information on patient safety, patient experience,
  • clinical effectiveness, service performance and financial performance
  • Communicate Health Promotion and Disease Prevention
  • Ensure effective and safe prescribing
  • Identify risks and implementing strategies
  • Make our services accessible and convenient for all patient groups
  • Ensure services are appropriate and responsive to our patient needs
  • Involve patients in delivering or designing services
  • Commit to continued professional development and clinical governance
  • Regularly progress audits in health promotion and disease prevention

Page published: 13 March 2024
Last updated: 13 March 2024