Improving access at your GP Practice

Dear Patient,

We are committed to making it easier for you to access care and to ensuring you have the best possible experience at our practice.

To help us improve your access to our practice, from Wednesday 15 October we will be introducing a “total triage” model for all appointment requests and introducing a new patient app that you can download use to request support from us – Dr.iQ powered by Evergreen Life.

You can read more about this here or you can find out more about Dr.iQ and how to download the app, here.

Get support from your GP

For the fastest, most convenient way to access our GP services.

Request support from your GP
Easy online registration - join our practice!

Welcome to Victoria and Five Elms Medical Centre

Our GP Practice is here to help you stay healthy by providing high-quality, easy-to-access care. We care about our patients and communities, and we work hard to improve your experience and health outcomes every day.

Why not register with us online!

Register with our surgery online, the process is quick and easy. Simply fill out the online form and submit it.

How can we help you?

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Opening times

Monday: 8am – 6.30pm
Tuesday: 8am – 6.30pm
Wednesday: 8am – 6.30pm
Thursday: 8am – 6.30pm
Friday: 8am – 6.30pm

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Contact us

Telephone: 020 8477 8760

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Out of hours

If you need urgent medical care when the centre is closed, you should telephone NHS 111.

''I can’t praise Emma enough for how I was treated when in need of an emergency appointment. She went above and beyond and always very polite and listens to what you are saying . Thank you again.''

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Victoria and Five Elms Medical Centre
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