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Important information – Upcoming changes related to your service provider at Victoria and Five Elms Medical Centre

As of 30 September 2025, East London NHS Foundation Trust (ELFT) will no longer hold the contract for Victoria and Five Elms Medical Centre. A temporary provider will be put in place to provide the same services as your current GP and we expect you to continue to see the same care teams, as staff working at the practice should transfer with the services. This means that as a registered patient you should not see any interruption in the services provided.

For further information, please read the Victoria and Five Elms patient letter.

NHS Friends and Family Test

Use this service to give feedback on NHS GP surgery services.

We want you to have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback so we can continually review our service.

You can use this service if you:

  • are registered at the surgery

Before you start

We’ll ask you for:

  • feedback on a rating scale
  • reasons why you chose your rating
Start now

You can also visit the surgery in person.

Page published: 24 July 2023
Last updated: 23 November 2023