Managing your health online

Using an online form

There are many things you can do online at our surgery. Some tasks you can do using our website where you can:

• request an appointment
• request a sick note
• ask about test results
• contact us about an admin request

You do not need an account to use this website.

Using your NHS account or SystmOnline

There are other tasks you can do online, like:

• order repeat prescriptions
• view your test results
• access your health record
• check or cancel appointments
• see your vaccination record

For these, you can use your NHS account (through the NHS website or NHS App) or SystmOnline.

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up SystmOnline

To set up SystmOnline for the first time:

• fill out a register for online services form
• upload or visit the surgery with photo ID so we can confirm your identity
• we will give you a username and password
• go to SystmOnline or use the app to register

Five Elms Medical Centre – Evergreen Life App

We use the Evergreen Life app at Five Elms Medical Practice, which is an easy and fast way to ask for any kind of help from the practice.

Use your smartphone to scan the QR code or search for Evergreen Life PHR in your app store.

With the Evergreen Life app you can:

• Order a repeat prescription
• Access your Medical Records
• Request an appointment
• Bring all your health information and GP records together